
I know from experience that it is hard to find a good massage. There are many reasons why people look for a massage therapist, you're from out of town, never had a massage, doctor recommended, your therapist moved away or whatever that reason is it can be stressful. This policy has been set up to take some of that stress out of finding the right massage for you. (Note:these massages are non-sexual and fully draped.)
How this works, if you are a first time visitor to Massage by Wil and you feel like the massage was unsatisfactory, that you did not get the quality massage you expected, you pay nothing for your massage.
For all return clients of Massage by Wil, if you ever feel you don't receive the quality massage that you expect by me, you pay nothing for your massage.
As for myself, I evaluate each massage I give, if a massage I give feels like it fell below my quality expectation, even if it met the client's expectation, I will give the client a gift certificate to be used at a later time.